Welcome to the City of Lancaster Portal

All payments processed after 8:00 pm will be credited to the next business day. Balances not paid on or before the due date will be subject to a 10% penalty.

ACH/E-Check payment options are not currently available but will be in the near future. Check back here and we will let you know once they are in place.

If your services have been disconnected, call the Utility Billing Department to report your payment.

New User Guide